Reduce the gap between business experts and IT with DSL: an Insurance Success-Story

Session Type: 
Standard Talk [25 minutes]

This talk is about the feedback of a large french insurance company with 2.8 millions of insured members. They needed a tool to get a structured, centralized and unified vision of the P&C (property and casualty) products for Fire, accident and miscellaneous risks. The goal was to provide to insurance business experts a dictionary to specify their marketing offers and the characteristics of their products. The solution allows the users to directly configure the business part of the Information System (mainframe, intranet and new web apps).

This talk is original as it deals with a use case of DSL for non programming purposes. Yes: marketing and commercial teams can use Eclipse for their daily work. I will explain how different are business users' needs compared to developers' needs and why they prefer graphical notations to textual notations.

An overview of the technical solution will explain how was created the modeling workbench and how the resulted model is exploited to configure the kernel of the information system. This new approach is a new way of agility as it accelerates the P&C products deployment by reducing the gap between business experts and IT. Without the need of specific IT developments, the deployment of new insurance products is reduced from a month to about one week.

A blog post illustrates the content of this talk and provides screenshots:

Schedule info



Building Industry Solutions
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