John Ward is a consultant for Innovent Solutions, specializing in BIRT and e-commerce search and navigation solutions. Prior to that, John was an Associate Vice President for Citibank North America, managing the training MIS group and overseeing developing of new technology based training initiatives. John actively works with and tests BIRT, an open source Reporting platform built on Eclipse, including development work based on BIRT reports and the BIRT APIs. John also maintains The Digital Voice blog. John is the author of "Practical Data Analysis and Reporting with BIRT".