EclipseCon Europe 2011 Registration FAQs

Welcome to the EclipseCon Europe (ECE) Registration FAQs. If you have a question that isn't answered below, please email us. The FAQs will be updated regularly, so please check back occasionally for new information.

How do I register?

What are the registration fees for ECE?

Do I need to pre-register for the sessions I want to attend?

What payment methods can I use?

What currency does ECE accept?

Why can't I pay with euros using a credit card?

How do I pay via wire transfer?

I'm paying with a wire transfer in euros; why does my invoice show the price in dollars?

What happens if I select "pay later" when I register?

Who gets a discount on ECE registration?

Do you have group discounts?

How do I register with a sponsor discount?

How do I register with a speaker discount?

How do I know if I am an Eclipse member, and how do I register with a member discount?

How do I know if I am an Eclipse committer, and how do I register with a committer discount?

How do I know if I qualify as an alumnus, and how do I register with an alumni discount?

How do I register with a student discount?

How do I register with a press discount?

How can I cancel my registration if my plans change?

Can I transfer my registration to another person?

What happens if the Eclipse Foundation cancels the conference?

How can I get a copy of my registration invoice?

How do I access my registration record after my initial registration?




How do I register?

The simple answer is that you click on the Register button and wing it! And that will get you registered, but it's not the best way to integrate yourself and your registration with the rest of the community. So we encourage you to do the following:
  • When you log in on the registration page, use your Buzilla account credentials; if you don't have a Bugzilla account, go here to get one
  • Choose your role carefully
    • The "Speaker" role is for those who are a Presenter or an Assistant on an accepted, non-sponsored talk (Note: Speakers should also read this section of the FAQs before registering)
    • The "All Access Pass" role is for everyone else
  • If you are using a discount coupon code, please be sure to read the section of this FAQs page that corresponds to your discount

What are the registration fees for ECE?

Registration fees vary; please see our fee table on the Registration page.

Do I need to pre-register for the sessions I want to attend?

Yes and no!
The "yes" part: pre-registration is required for all tutorials, which are held on Wednesday, November 2, in the morning. There is no extra cost for tutorials, but space is limited and pre-registration is necessary. Registration for tutorials will open in September. If you register before then, you may add a tutorial later – we'll send out a notice to remind you. The disclaimer: Pre-registration does not guarantee a reserved seat in a tutorial, but it does help us schedule the more popular sessions into the bigger rooms.
The "no" part: for the technical sessions on Wednesday afternoon, Thursday, and Friday, no pre-registration is required – your conference registration will provide access to all sessions.

What payment methods can I use?

ECE accepts payments via credit card (Visa, MasterCard, or American Express) or via wire transfer.

What currency does ECE accept?

Credit card payments must be made in US dollars. Wire transfer payments must be made in euros.

Why can't I pay in euros using a credit card?

The Eclipse Foundation is a North American company, and current banking regulations prevent us from taking direct credit card payments in euros. We set the registration fees first in euros, and then base our US dollar prices on the exchange rate in effect at the time registration opens. Our goal in setting the rate is to prevent loss of conference income, not to profit from the exchange of currencies.

Since the registration system uses US dollars, an attendee paying with a euro-based credit card will see a charge on the card statement that represents the US dollar registration charge converted to euros at the current exchange rate (plus any fees charged by the financial institution).

Please note: if there is a significant change in the rate after registration opens, we may need to adjust the USD prices during the registration period.

How do I pay via wire transfer?

Wire transfer payments are accepted in euros only; please see the Registration page for the fee schedule. For security reasons, we do not publish our bank account information on the website. Please email us to ask us for wire transfer information. When we receive your wire transfer request, we will send the appropriate bank information and an invoice that shows your fee in euros.

I'm paying with a wire transfer in euros; why does my invoice show the price in dollars?

Our automated registration system can only produce receipts showing US dollars. If you are paying via wire transfer, please disregard the US dollar amount shown on your invoice. We will send you an invoice that shows your fee in euros.

What happens if I select "pay later" when I register?

Registrations are not active and your attendance is not guaranteed until the funds are received by the Eclipse Foundation. Please keep this in mind if you elect to pay later. We are happy to hold your registration at the rate at which you registered if you notify us of your payment plans within two weeks of the day you begin your registration. We understand that wire transfers can take days or even weeks to appear in our bank account. Once we know how you plan to pay, your registration will stay in the "pending" state until we can confirm the wire has been received.

Please note that registration fees go up as we get closer to the conference. If your registration is pending when the price goes up, we will email you to ask about your payment plans. If we do not hear from you within two weeks, your registration will automatically be upgraded to the new and higher price.

We strongly encourage you to pay by credit card if possible so that your registration is activated immediately.

Who gets a discount on ECE registration?

Lots of people get discounts: Eclipse members, Eclipse committers, EclipseCon alumni, press, students, ECE speakers, and ECE sponsors.

Do you have group discounts?

We can offer discounts to groups of five (5) or more people from the same organization. The larger the group, the bigger the discount (up to a point!). Please note that group discouts are not combinable with other discounts, such as member, speaker, etc. Only registrants not receiving another type of discount "count" toward the group discount. Please email us for more information on group discounts.

How do I register with a sponsor discount?

If you're a sponsor, we love you, and we prove it by sending you regular emails. We will send you an email in August with information about how to register with your coupon code. If you're reading this and it is September or later and you don't recall seeing the email, please email us. If you plan to register with a sponsor discount, please do NOT register until you have your coupon code.

How do I register with a speaker discount?

Speaker discounts are implemented with coupon codes. If you join the hallowed ranks of accepted Presenters, we will send you a coupon code after the program is chosen in September. Please note that to register with a speaker discount you must be designated as a Presenter on your talk, not as an Assistant. Tutorials are an exception to this rule; for tutorials, the Presenter and the first Assistant on the talk may register with a speaker discount. For more on this topic, please see the Speaker FAQs. If you plan to register with a speaker discount, please do NOT register until you have your coupon code. To register as a Presenter using a speaker discount: 1) Choose the "Speaker" role; 2) Enter your coupon code in the coupon box.

How do I register with a student discount?

A limited number of discounted passes are available for college and university students and faculty. (Sorry; they are discounted, not free.) To ask for a student discount, please email us.

How do I register with a press discount?

We offer free registration to pre-qualified press and analysts. Please email us for more information and pre-qualification.

How do I know if I am an Eclipse member, and how do I register with a member discount?

A person is an Eclipse member as per the Eclipse Bylaws. The short version is that a member is an employee of an Eclipse member company. A mostly up-to-date list of the member companies is available on the Eclipse website. If you are not sure if your employer is an Eclipse member, please feel free to ask us. If you would like your company to become a member, please have the appropriate DMP (decision-making person) contact the Eclipse Foundation. There are many benefits of membership including discounted registration to EclipseCon.

Register as a member by entering the coupon code MEMBER in the coupon box on the registration page.

How do I know if I am an Eclipse committer, and how do I register with a committer discount?

We're pretty sure you know if you are an Eclipse committer. But we'll give you the official answer anyway. A committer is developer on an Eclipse project who has commit rights to the corresponding eclipse.org code repository. All committers have unix accounts on dev.eclipse.org, so if you don't have an account there, then you are not a committer. If you would like to become a committer, the best way to start is to contact the project lead of an interesting project; committers are elected by their peers based on the quantity and quality of their contributions to an Eclipse project. It's a role to be proud of, and an honor not given lightly.

Register as a committer by entering the coupon code COMMITTER in the coupon box on the registration page. (And don't you feel proud to be a committer after that description of your role?)

How do I know if I qualify as an alumnus, and how do I register with an alumni discount?

If you have attended either EclipseCon or Eclipse Summit Europe in the past, welcome back! We consider you an alumnus. Register by entering the coupon code ALUMNI in the coupon box on the registration page.

How can I cancel my registration if my plans change?

All cancellations must be received via email. If received before October 15, 2011, we will charge you €50 (for those paying via wire transfer) or $50 (for those paying via credit card) for a processing fee. No refund of any kind, for any reason (including medical emergencies), will be given for cancellation requests received after October 15, 2011. No-shows are liable for the entire conference fee.

Can I transfer my registration to another person?

Registration transfers are allowed, but we must receive notification by October 22, 2011 via email. This request must include the name of the person who is currently registered and the name, email, and organization of the person replacing the registered attendee.

What happens if the Eclipse Foundation cancels the conference?

The Eclipse Foundation reserves the right to cancel the event or substitute speakers. In the unlikely event that the Eclipse Foundation should have to cancel EclipseCon Europe 2011, conference attendees will be refunded for the amount paid for the conference, but the Eclipse Foundation is not responsible for any attendee's other related expenses, including hotel and travel. Refunds will be issued within 15 business days after the scheduled conclusion of the conference.

How can I get a copy of my registration invoice?

If you paid via credit card, you can get a detailed invoice or receipt by logging into your registration record.
  • Click here to access your registration record
  • Click on the "Access My Registration" link
  • To print your receipt, click the "Print/Send My Invoice" link on the "My Registration" tab
If you paid by wire transfer, please email us.

How do I access my registration record after my initial registration?

To access your registration record, log in on this page and click on the "Access My Registration" link. You can then edit your registration as needed.

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